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Aridus Wine Co

Membership Questions:

When will these changes take effect?
July 1st will be when these take effect

How will I be able to upgrade my tier?
Please email wineclub@ariduswineco.com to get the changes set into place.

Do I get my members discount on wine on sale?
No, we have already marked that wine down to a sale price. 

Will my tastings roll over if I don't use all of them the previous month?
No, tastings will not rollover if not used.

Which carrier does Aridus use for deliveries?
We use UPS only.

In the past I was able to get my wine delivered via FedEx what changed?
We are now using a different platform to process our shipments. They work exclusively with UPS.

Can I substitute a 5oz glass of wine for my free tastings?
No, this is not allowed. 

Is there an early cancellation fee?
Yes, there is an early cancellation fee if you have not yet met your two-shipment minimum. 

What is the cancellation fee amount?
If you have not met at least one shipment there will be a $200.00 cancellation fee. If you have met one shipment but not the second there will be a $100.00 cancellation fee. Upon revision of your membership, reimbursement of club perks may be required. 

Can I use my allotted wine tastings with friends?
Yes, you can use them with friends. 

What happens when I use up all my allotted tastings?
You will be able to purchase your tastings and receive your corresponding tier discount.

Will there be an added charge to sample Barrel Select wines?
There will be a flat fee that will be charged per person for these tastings. (Club member discounts will not be applied)

Why is the Tank Series being separated from the other Wine Clubs?
Our Tank Series was extremely popular that we decided to create a wine club for it. 

Do I get free Arizona shipping on a non-club order?
No, the free AZ shipping only applies to Club Shipments.

Who do I need to contact to cancel my club membership?
You will need to contact our wine club manager to get this processed; a written request is required for any cancellation. It can be sent via email to wineclub@ariduswineco.com or via USPS to: 1126 N. Haskell Ave. Willcox, AZ 85643

Why does it have to be a written request?
This is to protect the member if for some reason there are any inconsistencies in the future. We will be able to have this logged. 

Can I put my membership on hold?
Yes, we can do a membership hold for up to 3 months. 

Will I still be able to use my perks if my membership is on hold?
No, you will not be eligible for any perks while the membership is on hold.

I’m a custom select member; will I still be able to select the Tank series wines for my club shipment?
No, this will no longer be an option in the Single Varietal wine clubs. However we do have the option of joining the Tank Series wine club, along with your single varietal club.

 

General Questions:

Is there a fee to join the wine club?
No. It is 100% free to join.

Does Aridus provide summer shipping?
Yes, we do summer shipping. We do require the wine to be in a special summer shipper as well as overnight shipping. We only send out 2 bottles or 6 bottles per shipments. 

How do I schedule my winery tour?
You will need to contact wineclub@ariduswineco.com at least two weeks prior to request a date and time for the tour. 

Is there a deposit for my tour?
Yes, we will require a deposit for the tour.

If I'm a member do I have to pay a deposit?
Yes, the deposit will be $15.00 per person attending. Which will be refunded at the time you arrive at the facility.

Will I be able to taste the Barrel Select wines in the tasting rooms?
We will be having set dates when we will be sampling these wines. Keep an eye out for these emails.

Will there be an added charge to sample Barrel Select wines?
There will be a flat fee that will be charged per person for these tastings. (Club member discounts will not be applied)

Why is the Tank Series being separated from the other Wine Clubs?
Our Tank Series is a stand-alone brand.

 

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